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FAQ’s

Frequently Asked Questions

Find answers to all your questions. If you don’t find what you are looking for, drop us a mail and we will get right back to you.

What is the Unicorn Fitness Box?

We are a magical monthly subscription of all things fitness, just for women. We provide you with local and international products that are new and innovative or tried and tested with your opportunity to review every product you get. We are sure to cover all of your healthy lifestyle and fitness needs in each box, from apparel to nutrition, equipment, recovery and information. In short, all of the magical fitness stuff.

How Does It All Work?

Super simple. Sign up for our magical subscription. Make a secure online payment. Give us all your details and clothing sizes to create your Fitness profile. Then wait for the box to be shipped to you at the end of the month for all the awesomeness inside.

So What Do I Get In The Box?

5 to 7 products from companies that are passionate about fitness and healthy living, covering equipment, apparel, recovery, nutrition and education in each box.

How Does Subscription Billing Work?

Upon subscription, you will be billed immediately for that months box. Re-occurring monthly payments automatically process on the 6th of each month after that.

Is There A Monthly Deadline?

Yes there is. In order for us to prep and pack all the boxes, orders for that month close on the 1st of that month at midnight. Meaning, if you order before the 1st, you will receive you box at the end of the month. Anything after the 1st and you will receive it the following month. If you not sure on deadlines and timing, drop us a mail for assistance.

I hate waiting! When do I get my box?

We start shipping as soon as the box closes each month. Expect to hear that door bell from the 2nd of every month.

Where can I get my box?

Anywhere. We ship all over the country to your home, office, gym or the stable where you house your unicorn. We have standard shipping rates, all included in the subscription price.

Can I can cancel my subscription?

Yes, we will miss you of course. You can cancel anytime by logging in to your profile and cancelling your subscription. We cannot refund or cancel boxes that have already been shipped, but are able to accommodate before the deadline.

Can I exchange sizes or products?

We will try our best to accommodate you in every way possible. If we sent you the wrong size, of course we will change it up for you. If you receive the size you selected and it doesn’t fit we will see what stock we have available to exchange it for you. Email us to see what we can do for you.

I want to send a box as a gift, can I?

We have an option in our store page to select “Gift Card”. Select the value and send the magic to a friend or family member, trust us, they will love it.

How do I get a hold of you guys?

Email us on info@unicornfitnessbox.co.za or drop us a private message @unicornfitnessbox on our social media.